Returns & Exchanges

At CASEBANG, we want you to be completely satisfied with your purchase. If your electronics or accessories don't meet your expectations, you can return or exchange them within 30 days of delivery.

1

Initiate Request

Log into your CASEBANG account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

2

Prepare Package

Securely pack the items in their original packaging, ensuring all manuals, cables, and protective films are included to qualify for a full refund.

3

Ship Items

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

4

Quality Inspection & Refund

Once our technicians verify the condition of the returned electronics, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing